Poshmark Buying PROS
1. Finding items that are no longer available via retail
Fell in love with that J. Crew top but they never had your size? Waited for that dress to go on sale and missed out entirely? Yep, we’ve all been there before, and Poshmark is a great place to find the very items you love but are no longer in stock.
It’s surprisingly easy to find the very item you’re looking for, especially if it was recently in stock. Many of the sellers on Poshmark are people who love fashion, trends, and shopping, so they often purchase an item via retail, wear it a few times, then sell it on Poshmark. I’ve seen several listings where the item is still available via retail, but the buyer has it priced just a bit lower.
If you know what the item was called when it was in stock, say, “embroidered tassel top in chambray,” you have a good chance of finding it under the same description.
2. Setting your size
When you first download and set up the app, you’re able to set your sizes in tops, bottoms, dresses, and shoes. You can even set multiple sizes, like if you’re a 4 at one store, a 6 at another, etc.
When you search for items, Poshmark filters the listings based on the sizes you set. That way you don’t have that moment of joy when you find the exact sandals you wanted followed by the moment of disappointment when you realize they’re 5 sizes too big.
3. Spending your balance
When you sell on Poshmark, you have options regarding what you make from your sales. You can collect the money via check or direct deposit, or you can put it toward your own purchases on Poshmark.
I like this option because it makes me feel like I’m getting an item for free if I purchase it with the balance.
4. Saving money
Do I even need to explain this one? ; ) If you’re willing to search, be patient, and negotiate, you can get great deals on Poshmark.
Poshmark Buying CONS
1. Pretty pictures from the retailer
Poshmark allows you to post 4 pictures of the item, a covershot you can use filters on, then 3 additional photos. I don’t care much for their filters, but it’s nice to have the option.
Some sellers are really professional about their listings. These sellers have great photos of themselves wearing the item, plus close-ups of details. I imagine they sell items quickly and often.
And then there are sellers who capitalize on the professional photos the retailers took. You’ll see pretty quickly that people use the screenshot of the item on the retailer’s website, which looks amazing, of course, but can be misleading. Some people use that as the covershot, then upload their own photos of the actual item they own, which I think is fair. It grabs attention in the Poshmark feed, but it also gives honest pics of the item for sale.
But some people only use the retailers’ photos, which seems a bit sketchy. You’ll see in the comments that interested buyers often ask for pictures of the actual item before they’ll purchase. Smart move, in my opinion. You don’t want to run the risk of the real item being damaged or different in some way.
2. The point of no return
Poshmark only allows returns on items that don’t match the seller’s description. If you receive an item and it doesn’t fit quite like you’d hoped, you’re stuck with it.
I’m very particular about my wardrobe because I have such limited space, so I like having the option to return something if it isn’t quite right. Poshmark isn’t the kind of marketplace for that.
3. Dishonest listings
So here’s the story of the only negative experience I’ve had on Poshmark. Consider it a cautionary tale, and learn from my naivete.
I was searching for a certain J. Crew dress and was thrilled to find it in my size. I immediately searched the whole closet of the seller, and I found that she had lots of sales and plenty of followers, so I figured she was honest and reliable.
She had another dress listed that I really liked, as well as a chambray tunic that was pretty cute. I had recently sold quite a few items, so I planned to use my balance to purchase the 3 items. I asked about bundling and she made a great offer, so I took it and purchased the bundle.
I was so excited.
When the package arrived, I couldn’t wait to try on the items. As I took them out of the envelope, they seemed a bit worn, like they’d been washed and dried many times. This was one of those sellers who used only the retailers’ photos, and I could see why. Lesson #1: Ask for pictures of the actual items.
I decided to try on the J. Crew dress I’d searched for first. When I unfolded it, I realized there was a spot on the left shoulder (it kind of looked like spilled coffee that hadn’t washed out). I had read the description carefully and didn’t remember anything like, “By the way, there’s a spot on the shoulder where coffee didn’t wash out. See the 3rd photo for a close–up,” which is what sellers normally do if there is damage to an item.
I opened the app and saw that there was, indeed, a description of the spot. Amidst my confusion, it dawned on me. The seller had changed the description after I’d said I was interested.
See, she set up the bundle on another item’s listing. When I made the purchase, I didn’t reread all 3 listings; I simply purchased the bundle itself. Lessons #2 and 3: Ask about damage. Also, take screenshots of items and their descriptions before you purchase.
I’m kind of a laundry rock star, I’ll have you know, so I remained optimistic. If anyone could get that stain out, I could.
And then I tried on the dress. And hilarity ensued.
The dress was 100% cotton, and it was pretty clear that it had been through the dryer a few times. On the highest setting. And maybe washed in hot water. And maybe would fit a six–year–old really well but looked ridiculous on me.
It was unwearable. I even tried looking at the hem to see if it could be let out, but there was nothing I could do.
I tried on the next dress, and it was the same story. The tunic fit, but it was so washed out that I knew I’d only wear it around the house. Sigh.
I went through the Poshmark system for when things like this happen. It was time–consuming, of course, and I wished I’d taken screenshots so they could see what happened with the descriptions changing.
At first, Poshmark denied my claim. They said that the items’ tags showed they were the sizes listed, so the sale was fair. Needless to say, I was disappointed.
So I emailed them back. I explained once again how these items had shrunken tremendously. In the first claim, the one they’d denied, I’d included pictures of myself wearing the items so they could see that they were clearly not right. In the second claim, I found the J. Crew measurements of the items and included pictures of the items I received with a measuring tape from shoulder to hem. Then it became clear that the items were much smaller than they should have been.
Poshmark honored this claim, sending me a label to return the items to the seller and refunding my money. Thank goodness. I was pleased with their service the second time around, and the return was quick and (almost) painless. The seller commented on the bundle, asking me what happened, and it was awkward explaining that the items had shrunken to someone who clearly knew that was the case.
But I’m glad I did this because it was unfair and dishonest.
The seller? She relisted the items as soon as she received the return. In any case, Lesson #4: Ask for specific measurements of items, especially those that are 100% cotton.
I still use Poshmark and recommend selling and buying on it, but be smart about it, okay? Be an honest seller and a careful buyer.
What about you? Any thoughts on Poshmark? Please share in the comments.
Read my Poshmark selling review here.